Membership Terms & Conditions

Applies to all Vehicle Service Memberships and Discount Memberships

*Member discounts apply to qualifying parts and labor at standard retail pricing. Discounts do not apply to maintenance memberships, bundled service packages, promotional pricing, tires, alignments, batteries, specialty fluids, aftermarket or performance parts (unless otherwise stated), sublet services, or body and paint work. Discounts may not be combined with other offers.

These Membership Terms & Conditions (“Terms”) govern all vehicle service memberships offered by Elite Performance Specialists (“we,” “us,” or “our”). By enrolling in any membership, the customer (“you” or “member”) agrees to the terms outlined below.

1. Membership Overview

All memberships are subscription-based service plans intended to provide predictable maintenance, exclusive savings, and long-term vehicle care. Membership benefits vary by tier and are subject to the limitations described in this document.

Memberships apply to one (1) vehicle only, are non-transferable, and have no cash value.

2. Billing, Term & Cancellation

  • Memberships are billed monthly and renew automatically.

  • Benefits are based on a 12-month service period.

  • Memberships may be canceled at any time. Benefits remain active through the end of the current billing cycle.

  • Unused services do not roll over or accumulate.

  • Refunds are not issued for partially used service periods.

Cancellation Policy

Memberships may be canceled at any time. Benefits remain active through the end of the current billing period. No refunds are issued for unused services.

Downgrade Policy

Membership downgrades take effect at the start of the next billing cycle. Services included in higher tiers are not available once downgraded.

Upgrade Policy

Memberships may be upgraded at any time. Upgrades take effect immediately and are billed at the new rate going forward.

3. Vehicle Eligibility

  • Membership coverage applies to one specific vehicle registered at enrollment.

  • Vehicle eligibility is verified at the first service visit and may be reverified if vehicle information changes.

  • Commercial vehicles, fleet vehicles, or heavily modified vehicles may require approval.

4. Oil Type & Capacity Requirements (All Maintenance Memberships)

Oil Type

  • Vehicles must be enrolled in the oil type tier required by the manufacturer.

  • Vehicles requiring full synthetic oil must be enrolled in a Full Synthetic tier.

  • Oil requirements are verified at service and may require a membership upgrade.

Oil Capacity

  • Membership pricing includes standard oil capacity up to seven (7) quarts.

  • Vehicles requiring additional oil may incur a per-quart charge at discounted member pricing.

  • Specialty oils, European-spec oils, diesel oils, high-performance oils, or non-standard filters are not included unless explicitly stated.

5. Service Scheduling & Availability

  • Services are performed by appointment during normal business hours.

  • Appointments are subject to availability.

  • Same-day or emergency service is not guaranteed.

  • Priority scheduling applies only to select membership tiers.

6. Abuse, Misuse & Service Limits

  • Services are limited to manufacturer-recommended service intervals.

  • Excessive, early, or abusive service requests are not permitted.

  • Elite Performance Specialists reserves the right to suspend or cancel memberships due to misuse.

7. Discounts & Member Pricing

  • Members receive 10% off qualifying parts and labor not included in their membership.

  • Discounts may not be combined with other promotions or offers.

  • Some exclusions apply.

8. Membership Changes & Modifications

  • Memberships may be upgraded at any time; upgrades take effect immediately.

  • Downgrades may be applied at the next billing cycle.

  • We reserve the right to modify pricing, services, or terms with reasonable notice.

9. Service Coverage by Membership Tier

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Basic Maintenance Membership

Includes:

  • Up to four (4) oil changes per 12-month period

  • Standard oil filter with each service

  • Basic multi-point vehicle inspections

Does not include:

  • Repairs, diagnostics, brake services, specialty fluids, or detailing

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Complete Maintenance Membership

Includes:

  • Everything in the Basic Maintenance Membership

  • Brake pads and rotors for one (1) axle per year (standard replacement only)

  • Priority scheduling (when available)

Does not include:

  • Performance brake upgrades, calipers, brake fluid flushes unless stated

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Premium Care Membership

Includes:

  • Everything in the Complete Maintenance Membership

  • Two (2) professional vehicle details per year

  • Highest priority scheduling

  • Concierge-style service benefits

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Member Savings Club

Includes:

  • 10% off qualifying parts and labor

  • Member-only pricing benefits

Does not include:

  • Any maintenance or repair services

10. Exclusions (All Memberships)

Memberships do not cover:

  • Diagnostics or troubleshooting

  • Repairs beyond stated coverage

  • Specialty fluids or additives

  • Aftermarket or performance modifications

  • Damage caused by neglect, abuse, or external factors

11. No Guarantees or Warranties

Memberships provide maintenance services only and do not guarantee prevention of future repairs or vehicle failures.

12. Right to Refuse Service

Mopar Performance of Texas reserves the right to refuse service to any vehicle that is unsafe to operate or outside the scope of membership coverage.

13. Governing Law

These Terms are governed by the laws of the State of Texas.

14. Acceptance of Terms

By purchasing or using any membership service, you acknowledge that you have read, understood, and agreed to these Membership Terms & Conditions.

Transparency Statement

Our goal is simple: honest service, predictable maintenance, and real savings. If you ever have questions about coverage, our team is happy to explain before work is performed.